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15th June 2020

Our sales counter at The Fuel Depot in Redruth is open for collection of pre-ordered goods only at present.

If you'd like to order - thanks! You can place an order on the web site and choose Collection at the checkout - we'll contact you when your order is ready and you can then call in to pick up your order. Or you can telephone your order through from 8:30 until we close at 17:30.

If you'd like advice you can give us a call or use the web site chat during working hours.

With Best Regards

Simon Barnard and the team at Opie Oils


12th May 2020

Priority Shipping is now available once again.

We're seeing increased delivery capacity within the courier networks that we use and our warehouse is operating well, so priority shipping is now available at the checkout.

Additionally, delivery times for standard shipping are currently near normal.

Thanks for your continuing support,

Simon Barnard and the team at Opie Oils


27th March 2020

Please note that with reduced staff numbers in our warehouse and in the courier network, orders may take a day or two longer to reach you than stated on our web site. For the time being, we've withdrawn the priority shipping option, but we're making all efforts to get orders to you as quickly as possible!

Please note: if your order is being sent via FedEx, you may receive an email from them with a tracking number. This means that we've booked the delivery with FedEx, but doesn't necessarily mean that we've made it available for them to collect or that it's been picked up by them. The tracking number is valid, but may not show activity within the FedEx network for a day or two after you receive the email.

With thanks from us all at Opie Oils to our customers,

Simon Barnard
Managing Director


24th March 2020

Dear Opie Customer,

We are aware that it's not an easy time for anyone. With the situation changing daily, we are following Government guidance closely and making sure that we uphold the welfare of our team, customers, couriers and all associated with Opie Oils as best we can.

We have adopted a 'Work from home' policy for our office staff and have made sure all staff coming in to work on the premises are following the hygiene guidelines we have put in place.

As an online business, for the time being we will remain open and business will continue as normally as is possible. Given that Government guidelines and instructions can change very quickly, this page will be updated with any important notices or changes to our service levels.

We’re working closely with suppliers and couriers to minimise disruption to deliveries coming in and going out, although we ask you to bear with us if your order is slightly delayed.

If you have any concerns, please do not hesitate to get in contact; we are more than happy to provide our customers with any information that is required.

 

With thanks for your custom and support,

Simon Barnard

Managing Director
OPIE OILS


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